Avoid Falling Victim to Drain Cleaning Scams

Whether you have a clogged or backed-up drain, one thing is clear—you need professional help as soon as possible. While time is of the essence in such situations, it’s crucial not to rush and hire the first technician you meet to fix the issue. Otherwise, you might end up getting scammed.

At Sewer Solutions NW, we always advise our clients to do their due diligence before hiring a drain cleaning company. This way, you can avoid unscrupulous business owners who will exaggerate the problem to charge high or not fix the real issues. Keep reading as we share helpful tips on steering clear of drain cleaning scams:

1. Be Attentive to Their Questions

Scammers have more straightforward ways to determine your vulnerability. They usually ask for sensitive information unrelated to your clogged drain, such as whether you live alone or with your spouse. When you don’t notice, they will target you as their next victim.

2. Scrutinize Every Drain Cleaning Company

Perform a background check on drain cleaning companies in your area. You may look for their online reviews on drain cleaning in Kirkland, WA, and ask for their credentials. Most scammers operate without a license and can’t provide references. If they can’t prove their credibility, chase them away.

3. Avoid Unsolicited Contact

Most scammers don’t have a permanent office—they operate in mobile offices like trucks and even fool you with their neat uniforms. They also ask for high upfront payments for their drain cleaning services, only to end up ditching you and not doing their jobs. Reputable companies depend on word of mouth, so avoid working with businesses that approach you first.

4. Confirm If the Video Inspection Footage Is Real or Fake

Technicians often feed a specialized camera into the pipes to locate and identify the cause of the clog. Then, they will show the footage to you before performing drain snaking. However, fraudsters will play footage of a drain in critical condition, making you believe it’s yours, but it’s not. To avoid this, have them tape a distinct part of your home and use the same video to record what’s inside your pipes.

Protect yourself and avoid getting scammed by doing your homework before signing any contract. At Sewer Solutions NW, we operate with honesty and integrity. We are more than happy to provide you with our credentials, previous works, and references, as well as answer any questions you may have. Contact us today to schedule an appointment.